Daddy Claus Transfer

Thank you for shopping with Aiden + Ash. We strive to provide you with the best shipping options to ensure a seamless shopping experience. Please read our shipping policy below:

1. Processing Time

Orders are typically processed within 1-3 business days after they are placed. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer several shipping options including standard, expedited, and express shipping. Delivery estimates will be provided based on the shipping option chosen and your location.

4. Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing tracking information. You can also log in to your account to track the status of your order.

5. Delivery Issues

If you have not received your order within the estimated delivery timeframe, please check the tracking information provided. Occasionally, carriers may experience delays which are beyond our control. If you believe your order is delayed or lost, please contact us at sales@aidenandash.com and we will assist you in resolving the issue.

6. International Shipping

For international orders, customs fees, import duties, and taxes may apply. These charges are determined by the destination country and are the responsibility of the recipient. We recommend contacting your local customs office for more information before placing your order.

7. Order Modifications and Cancellations

If you need to modify or cancel your order, please contact us immediately. Once an order has been processed and shipped, we are unable to make changes to it.

8. Contact Us

If you have any questions about our shipping policy, please contact us at thepreparedmamma@gmail.com . We are here to help!

Thank you for shopping with Aiden + Ash. We want to ensure that you have a satisfying shopping experience with us. Please review our return policy below:

1. Returns

We accept returns within 30 days from the date of purchase. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

2. Eligibility Criteria

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

3. Non-returnable Items

Several types of goods are exempt from being returned:

• Gift cards
• Downloadable software products
• Some health and personal care items

4. Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

5. Shipping

To return your product, you should mail your product to: [Your Return Address].You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Contact Us

If you have any questions on how to return your item to us, contact us at thepreparedmamma@gmail.com